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Spyglass is a strategic brand consultancy that partners with business leaders to solve their mission-critical brand and marketing challenges. We are seeking an organized, energetic, and detailed Account/Project Manager to support brand strategy and creative projects for clients across industries.

If you are someone who loves to drive change, impact process, collaborate on award-winning work – and enjoys keeping everyone and everything around you organized – this is the role for you, and we can’t wait to connect.

As an Account/Project Manager at Spyglass, you will be responsible for managing projects end-to-end, across key clients. A day in the life could include developing holistic project plans, calls with clients, internal meetings to keep the team aligned to the client needs and project plan – all in an environment that is fun, flexible, and values unique perspectives.

Responsibilities:

• Manage projects from start to finish
• Ensure successful delivery of projects
• Project workflow management lead – organizing, aligning and distributing information to all team members, with identified milestones by role
• Support account team with estimate, brief and timeline generation
• Monitor budgets and timelines, holding internal and external team accountable
• Anticipate needs and manage expectations appropriately
• Confirm accuracy and quality standards
• Develop and maintain useful tools for clients and internal teams – including detailed timelines and status reports – to track projects against goals, objectives, milestones and budget.
• Run internal resourcing and forecasting meetings
• Partner across vendors to support initiatives such as printing, professional proofreading, and mailing
• Look for opportunities for process efficiencies and develop necessary next steps to achieve opportunities

Required Skills and Qualifications:

• Curious, collaborative, and committed to excellence
• Highly-organized, detail-oriented and attentive
• Five or more years of industry experience (previous agency experience preferred)
• A track record of successful account and project management that can be leveraged across multiple channels and across industries
• Strong communication skills that effectively guide clients and manage internal creative teams
• Ability to quickly shift priorities, based on changing client and agency needs
• Expert-level skills in modern business communication tools and project management platforms, such as:
  • Google Docs, Google Slides, and Google Sheets
  • PowerPoint, Word, and Excel
  • Basecamp, Harvest, and/or similar platforms
  • Outlook email communication and scheduling
• PMP Certification preferred, but not required (or similar Project Management Certification)

Note: This is a hybrid role (mix of working from home, and in-office in Minneapolis 3 days a week)

_____________

1. What has been a key to your success in project or account management?
2. Which of your experiences is directly applicable to what you know of Spyglass?
3. What’s your secret to balancing efficient project management with strategic client service?
4. In what ways do you hope to grow in the next five years?

Are you ready to stretch and grow?

Minneapolis-based Spyglass is a boutique brand consulting + creative agency that works with leaders of growth-oriented businesses around the U.S. to position them for rapid expansion.

We’re looking for someone who is confident in their graphic design, problem solving and creative strategy abilities and ready to up their game in terms of responsibility, contribution and diversity of clients and challenges. Spyglass has a stellar reputation, and we are relentless in our pursuit of not just good creative ideas, but the right creative idea driven, by a solid strategy. We strive for excellence in everything we do, say, create and deliver. We pride ourselves on our close and meaningful relationships with our clients (and each other) and the results we help our clients achieve in a very short timeframe.

Senior Designer / Associate Creative Director

As Senior Designer/Asst Creative Director you will play a central role in developing and executing business-aligned creative ideas for our clients across numerous channels. You will be involved in brainstorming, ideation, creative concepting, and design for core brand and campaign elements. We will want and expect you to contribute to the creative solutions we bring our clients, not just take orders and manage creative changes. This is a perfect opportunity for you if you want to be challenged and further develop your brand strategy and creative acumen.

You will work directly with the Chief Creative Officer and Lead Creative Strategist, learn how we do things, and potentially become an Associate Creative Director.

Core Responsibilities and Key Attributes

• Bring a business mindset: Be willing to learn and understand clients’ industries, their competitors and their business challenges and goals.
• Think strategically: Ideate and create from the perspective of market white space, differentiation from competition and positioning opportunities.
• Develop business-aligned creative concepts and collaborate internally and externally with teams to iterate on concepts.
• Embrace constructive feedback from colleagues and clients to evolve your ideas and approach.
• Monitor and manage creative phases to ensure work is being delivered on time and aligned to the agreed-upon strategies.
• Create final assets across multiple channels including print, digital advertising, social media and more.
• Be willing to get in the weeds as needed and do what it takes to get things done.
• Be passionate about Spyglass and care about what we do, why we do it, how we do it – and want to help us be better than we are today.

Required Skills and Qualifications:

• Highly curious, collaborative and committed to excellence
• 7 or more years of relevant experience
• An exceptional portfolio and track record of strong strategy and design skills that can be applied to diverse industries and multiple channels
• Strong communication abilities–to socialize and support your ideas both internally and with clients
• High sense of urgency and ability to quickly shift priorities, based on changing client and agency needs
• Creative competency in the use of these tools:
  • Adobe Creative Suite of applications (including finalization of assets to spec)
  • PowerPoint and Google Slide (Creative template creation)
  • XD, InVision and Figma
• Experience in these channels and applications:
  • Websites (design approach, application of WCAG AA standards, style guidelines for development and simple clickthrough prototypes)
  • Social and paid media
  • Digital design applications (advertising, email design, etc.)
  • Storyboard design
• Ability to zoom out and see the big picture and zoom in to ensure important details are being covered
• Sense of fun and warmth, and are outgoing and approachable
• Self-starting and can thrive in a fast-paced entrepreneurial environment
• Looking for a creative, highly collaborative culture and want to be an integral part of a kind and caring A-game team

Spyglass offers:

• Hybrid work environment – at least 3 days a week in the office (we have a very cool, collaborative studio space near Loring Park), and in-person client meetings as needed and some WFH.
• Respect for work-life balance—we work incredibly long and hard when we need to but also honor people’s lives and priorities and aim to be as flexible and accommodating as possible
• Competitive compensation
• Benefits package includes access to health insurance plan with some premium coverage, life insurance, short- and long-term disability coverage, 3% of salary contribution to Simple IRA (as long as you are also contributing).

_____________

1. Tell us how design thinking and/or business acumen figure into your work.
2. Give an example of a successful engagement with a CEO or C-suite executive.
3. How do you balance project management and production alongside design and art direction?
4. In what ways do you hope to grow in the next five years?
   

You’re welcome to reach out and let us know about your aptitudes, passions, and where you see yourself at Spyglass. We love hearing from prescient and proactive people who know what we need before we do.