To test and scale ideas faster, Spyglass developed the Brand Collaboratory™—a learning lab approach that involves key stakeholders in the creation of messages and materials. We firmly believe that “doing it together” and iterating quickly outperforms the old agency model.
Are you moving through the day doing what you’ve always done—struggling with (or avoiding) the same persistent business or brand issues? Do you have a scattershot strategy, a mucked up PowerPoint or a story that just doesn’t sing?
Welcome to the club! The fact is, most of us aren’t optimizing our efforts and time. Which makes perfect sense, because individuals and organizations are actually hardwired to maintain the status quo, and we require certain conditions to make sustainable change, especially the big transformative kind.
At Spyglass, we have powerful processes to help our clients break out of their ruts and accelerate the adoption of new solutions—to generate the kind of meaningful results (and paradigm shifts) that so many businesses now require. Here are 3 key principles:
Ask better questions: In the old days, agencies like ours would receive a stated assignment or challenge from a client and begin brainstorming answers. Today, we start by asking new and better questions (an approach that spookily aligns with this meaty HBR Better Brainstorming article). For example, a recent assignment from a client was framed as a marketing communications project. A bit of deeper inquiry revealed that a trust- and relationship-building initiative was what was actually needed—and that’s what we proposed.
Get there faster: Too often it seems like the juiciest (and most differentiating) ideas get diluted and bogged down by the traditional research/review/approval process. To counteract that inertia, we’ve been deploying a new fast and focused Brand Collaboratory™ approach in order to rapidly iterate ideas to a point where they can be evaluated, tested and refined with real audiences sooner rather than later.
Do it together: Now, more than ever, we believe it’s time to reach beyond the marketing department to engage diverse stakeholders more meaningfully in the creative process—both to ensure relevance and build trust. A more collaborative process increases internal enthusiasm, belief and buy-in, which is essential to the adoption of an impactful, market-relevant and potentially game-changing story.
This part is critical, because companies are often structurally resistant to doing (and saying) things in new ways. According to innovation consultant Stefan Lindegaard: “Change is frightening to many elements inside the typical organization. Change threatens people’s power, their status, their egos, and, in some situations, even their jobs. Change can make someone’s expertise obsolete and thereby make them obsolete as well. Because people are afraid of change, innovation efforts often cause the eruption of corporate antibodies that fight to kill innovation and maintain the status quo.”
Maybe you’re not trying to reinvent the wheel (or your category) but simply need some fresh eyes and juice to jumpstart your marketing. Let’s get started!
The old axiom claims that there are no bad ideas… but anyone who’s been in a brainstorming session knows that’s just not true. Since cavemen first sketched on walls, humans have been capturing concepts and exploring possibilities on vertical surfaces.
Certainly in creative agencies, brainstorming is a time-tested way to generate new solutions to thorny problems. Yet as a discipline, it’s typically undisciplined at best.
“Brainstorming is Worthless,” provocatively proclaims a recent article in Inc. “What a brainstorm session should be is a place to challenge the ideas that have already been vetted,” rants author Nicolas Cole. “Not a free-for-all breakout session where anything and everything goes.” Cole thinks it’s a waste of time to have a group noodling together and tossing out whatever ideas happen to flow. Instead he advocates a process whereby each team member has done their own generative thinking and comes to the table with winnowed-down directions they are ready to defend.
Meanwhile, over in the Harvard Business Review, Hal Gregersen takes a thoughtful (long) view on different protocols and processes and advocates a “better brainstorming” approach that he claims yields the most fruitful futures. Interestingly, over 20 years of practice, he has observed that “the people least likely to engage in the exercise and follow the rules are the folks with the highest positions or greatest technical expertise… who cripple the truth-seeking capability of the entire group.” He emphasizes the importance of organizational culture in creating environments conducive to truly meaningful brainstorming. “Leaders must show humility, vulnerability and trust, and they must empower others and treat them equitably.” Sounds like a recipe for all kinds of transformation and growth!
Here at Spyglass, we’re evolving our collaborative creative process (see our Be the Change post) and have experienced the direct benefits of using a more structured, inclusive and nimble approach. We’d love to show you.
Are you up with the sun or a reluctant riser? Do you meditate, make to-do lists or chug coffee on the run? In many ways, how we start our mornings sets the tone for what’s to come in the days (and years!) that follow. Such is the premise behind “My Morning Routine: How Successful People Start Every Day Inspired,” a new book by authors Benjamin Spall and Michael Xander, who interviewed 300 highly successful people about their morning routines.
We ordered the book, but haven’t received it yet, so we took the liberty of asking a few people around the agency about their morning routines and heard this:
“I set aside my phone and watch the news while I’m drinking my coffee. It helps ground me in what’s going on in the world and gives me a bigger perspective.”
“On most days I go for a run. Sometimes it’s just racing to the bus stop with a forgotten backpack or lunchbox. But that’s something, right?”
“I take a shower and think about all the stuff I want to wash away… worries, disappointments, mistakes. It helps me start the day fresh and leave yesterday behind.”
“I’d like to say I meditate, but it’s more like I’m just staring straight ahead mindlessly while I’m waiting for the caffeine to kick in.”
Not exactly the breakfast of champions, perhaps, but maybe once we get the book, our habits can improve. Here’s hoping!
For ages, stories have brought people together and made us feel connected and part of a tribe.
Stories bring meaning and passion to ordinary life, and the most powerful ones shift thinking and change beliefs. (Exactly what you’re hoping your next marketing and social media campaign will do, right?)
But how do you tell your story in a marketplace filled with clamoring voices and competing claims? How can you be authentic and deliver something that people actually want to hear?
At Spyglass, we’re big believers in story bites: compelling nuggets that give your audience a taste of who you are and why they should care. A good story is told through many touchpoints, using many mediums and a variety of emotional and informational bites. The result? You rely less on paid advertising and generate more memorable, organic mindshare.
To spark your thinking, read this article that shines light on the power of stories and “emotional branding”—both are especially relevant for social media.
And when you want to talk story, we’re ready to listen!
We love mascots. They are the sis-boom-bah of branding. They do stuff you can’t do. They jump out of their seats to rally the troops, create instant photo ops, add life to events and offer a whole new range of brand-building opportunities. By definition, a mascot is any person, animal or object thought to bring luck or to represent a group with a common public identity like a school, professional sports team, society, military unit or brand name. Which is probably why they are everywhere. With football season in full swing, it’s mascot-city out there—on the field and off, on TV and online—for name brand products and teams alike. And mascots aren’t just for consumer brands anymore. Plenty of B2B companies have successfully brought mascots into play. There’s SaaSy and Chatty from Salesforce, Mailchimp’s Freddie and Hootsuite’s Owly just to name a few. As you’ll see, we have a few mascots of our own here at Spyglass. Not only that, we’ve developed them for clients of all kinds. Mascots open up a brand strategy to new promotions and clever tie-ins while grabbing both paid and unpaid media attention.
Now, here’s your chance to cast your vote for your favorite brand mascot and see which one’s have captured the world’s imagination.